Therapy FAQs
These FAQs are designed to help you understand the therapy process and how we work. We appreciate that it can be daunting if you have never had any therapy or coaching before. Our aim is to guide you step by step through the process from the moment you arrive on this website, through to booking your 'Free Initial Consultation' and then hopefully making the important decision to work with us. You can watch all of these FAQS on our 'Claire Rich Therapy TV' You Tube Channel if you prefer.
We hope that you find everything you need here and on the rest of our website but if not, please do contact us on (01245) 444105 / 07734 059610 and we will be happy to answer any other questions you may have. Alternatively you can email us at advice@clairerich-therapy.co.uk.

What therapies do you offer?
Hypnotherapy is our main specialist type therapy, however we are also highly trained and experienced in various other talking therapies... [Read full answer]Hypnotherapy is our main specialist type therapy, however we are also highly trained and experienced in various other talking therapies. These include Psychotherapy, Life Coaching, Psychosexual Therapy and Cognitive Behavioural Therapy. Please visit our 'Therapies' webpage for further information.
Do you specialise in working with Stress and Anxiety?
Yes, our highly trained and experienced Clinical Hypnotherapists specialise in working with stress and anxiety... [Read full answer]Yes, our highly trained and experienced Clinical Hypnotherapists specialise in working with stress and anxiety related problems including Panic Attacks, Obsessive Compulsive Disorder (OCD) and Depression. We work with you to help you to introduce positive changes into your life so you can reduce and ultimately eliminate the stress and find permanent relief from your symptoms.
Do I need to see my Doctor before I come for therapy?
It is always advisable to visit your Doctor if you are suffering with stress and anxiety... [Read full answer]It is always advisable to visit your Doctor if you are suffering with stress and anxiety or any other symptom which may have a physiological cause. Once a medical diagnosis has been given we will know whether the contributory factors are physiological, psychological or a combination of the two. This means we can establish the best treatment plan for you with a view to achieving the most realistic, successful outcome from your therapy. However it is okay to come along to the 'Free Initial Consultation' if you haven't seen your Doctor.
Is it okay to have therapy if I am taking medication?
Yes, usually this isn't a problem and doesn't affect the work we do together... [Read full answer]Yes, usually this isn't a problem and doesn't affect the work we do together. Many of our clients are already on Anti-Depressants or Beta Blockers when they come to work with us but still have the symptoms to a degree and want to get to the roots of the problem via therapy. Depending on your symptoms and medical history, we may wish to write to your Doctor to advise him/her will be working together.
Will you write to my Doctor without my consent?
No, we will never write to your Doctor or any other Medical Professional without your prior agreement... [Read full answer]No, we will never write to your Doctor or any other Medical Professional without your prior agreement and written consent. This is purely for our files anyway and any information received is always kept strictly private and confidential.
Can you help me to come off my medication?
We will work with you to help you find permanent relief from your symptoms... [Read full answer]We will work with you to help you find permanent relief from your symptoms. However you must always consult your Doctor about coming off of any medication you are taking once you feel ready. You should only stop taking your medication with their support and guidance otherwise you may experience unpleasant side effects.
How much does the therapy cost?
The cost of therapy varies according to the type of therapy required and the number of sessions needed... [Read full answer]The cost of therapy varies according to the type of therapy required and the number of sessions needed. Our Weekly Session Fees start from £150.00 and All Inclusive Packages from £180.00. (All our Fees include VAT). We will discuss the fees with you more at the 'Free Initial Consultation' once we have assessed the best way to work with you.
Is Hypnotherapy available on the NHS?
No, unfortunately Hypnotherapy is not currently available on the NHS... [Read full answer]No, unfortunately Hypnotherapy is not currently available on the NHS. It is something that you will have to fund privately.
Can I use my Private Health Insurance Policy to pay for my sessions?
You will need to check with your specific Private Healthcare Provider to make sure your policy covers you for talking therapy... [Read full answer]You will need to check with your specific Private Healthcare Provider to make sure your policy covers you for talking therapy. If the policy does and we satisfy your Private Healthcare Provider's rules, then we will be happy to provide you with either weekly receipts or one total invoice so you can claim the money back from them.
What is the difference between the 'Weekly Session Fees' and 'Therapy Packages'?
As stated, the 'Weekly Session Fees' are payable on a weekly basis... [Read full answer]As stated, the 'Weekly Session Fees' are payable on a weekly basis and we can only give you a rough guide as to the number of sessions needed as this is a more investigative style therapy. Whereas if you purchase one of our 'Therapy Packages' you will know exactly how many sessions you are going to have and the package price is payable in advance, usually as a one-off fee.
When do you offer appointments?
We see clients from Monday to Friday... [Read full answer]We see clients from Monday to Friday. Evening appointments are also available, although these times do get booked up quite quickly.
How can I pay for my therapy?
Cash, cheque and all major credit and debit cards... [Read full answer]Cash, cheque and all major credit and debit cards are accepted methods of payment.
What happens if I can't make my session?
If you are unable to attend your appointment for any reason... [Read full answer]If you are unable to attend your appointment for any reason, please telephone us on (01245) 444105 / 07734 059610 as soon as possible, ideally at least 48 hours in advance so that you are not charged a cancellation fee.
What is your cancellation policy?
The time we spend working with our clients is very important... [Read full answer]The time we spend working with our clients is very important, which is why we operate a 48 hour cancellation policy. Should you find you are unable to attend your appointment for any reason, please telephone us on (01245) 444105 / 07734 059610 at least 48 hours in advance, otherwise you will be charged the full session fee.
Does the cancellation policy apply to the Therapy Packages too?
Yes. The 48 hour cancellation policy also applies to all of our Therapy Packages... [Read full answer]Yes. The 48 hour cancellation policy also applies to all of our Therapy Packages, however the penalty applied does depend on the type of package purchased. We will let you know the specific 'Terms and Conditions' relating to your therapy package before you purchase it.
I've tried lots of other Therapies before and nothing has worked, how do I know this will?
We have worked successfully with many clients who have said exactly the same thing... [Read full answer]We have worked successfully with many clients who have said exactly the same thing. They felt frustrated, overwhelmed and wanted answers. Hypnotherapy could help you understand and more importantly overcome your problems if you are truly ready to change. However, as with any therapy we cannot promise anyone a 100% guarantee of a cure. The effects and results of therapy do differ from client to client.
What happens if you can't help me?
As experienced Therapists, we know many other Therapists specialising in... [Read full answer]As experienced Therapists, we know many other Therapists specialising in all aspects of therapy. If we feel that we cannot help you for whatever reason, then we will refer you on to someone else who can.

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